FAQ’s Frequently Asked Questions

Review the questions below.

if your question is still unanswered, please email us at [email protected]

What does Cinqe mean?

Cinqe (pronounced ”sync” and spelled “Cinque”) means “five” in Italian; we have 5 senses and we also have 5 main pillars of achieving compatibility and creating a harmonious relationship.

The inspiration behind that?

Just as we have 5 senses we also have 5 main pillars for achieving compatibility within a harmonious relationship.

Those pillars are Compatibility,  Chemistry,  Collaboration, Communication, and Compassion.

Here at Cinqe, we strongly feel that one cannot exist without the other.

What areas of California do you have clients in?

We are currently serving clients in Orange County, Los Angeles, Silicon Valley and San Francisco. Email us at [email protected] to see if you qualify for an in-person meeting with one of our Matchmakers Katy Clark, Melissa Lapchuk or Erica Arrechea. We are a very small team of Matchmakers, our clients are not handed off to staff once we decide to work together.

What is the difference between a Database Member and a Paying Client Member?

A Paying Client Member is someone who we actively search to find matches for and a Database Member is someone who is added to our Network who we match with our Paying Client Members.

Who is your ideal client or member? What are you looking for?

We’re looking for stable professional singles who are active and live a healthy lifestyle who are looking to make quality connections.

What are the average ages of your members?

Women are usually between the ages of 28-55 and our typical males are 35-70.

How does this process work for a database membership?

  1. Join our Network – Fill out our internal discreet form here on our site.

    Matchmakers Tip: We highly recommend coming to an event and meeting us there.  This is a great way to talk to us and make sure we keep you mind for any of our current clients.  Who knows, you may get a call from us the next day.

  2. Meet with one of our Matchmakers – We review every profile and take into account your deal breakers. If we feel you are a fit for our typical paying clients, we will email or call you to set up a time to meet with us. This is by invitation only, and we charge a small fee for our professional time.
  3. Review your match – After we have met you, we will send you a full profile on a client. If you agree to be introduced, we then send your profile to the client. This will be the first time they will see your information. We do not share are any of your information without prior consent. Please understand that this does not always guarantee a date. The client needs to accept the date as well.  When the client has accepted, we will contact you again to let you know the details. Some clients will have us plan the date or other clients may want to call you before the date. This process is always a little different depending on how you want us to proceed; we can do as little or as much work as you want.
  4. Go on your date – Text or call us after and let us know how it went! This helps us improve your matches in the future and lets us know what works for you and what doesn’t. That’s the true benefit in personalized matchmaking.

How does this process work for a Client Member?

Contact our Matchmakers by emailing us at [email protected]  We will then have a quick phone conversation to see if you are a fit for our services. If we have felt we can properly match you with our Network, we will meet you to have a full consultation about your past and future relationship goals.

Do I need to submit professional photos only?

You definitely do not need professional photos for us, but we do ask to please not submit selfies or photos you take of yourself in front of a mirror. We understand it is not easy to get a recent photo of yourself. Please ask a friend to snap a quick photo of you next time you are dressed nicely. An even easier way to get a photo of yourself, if you have an iphone or ipad, is to place the iphone/ipad on a table and use the timer. Not sure where the timer function is on your phone/pad? Click here to watch this 20 second video on YouTube for instructions.

How do you find the women in your network?

Most of our ladies come from referrals or from social media. What sets us apart from other firms is that we actively search and contact everyone in our network to find the right match.

How do you find your male clients?

We are incredibly selective when taking on male clients. Most often they are referred to us. More often than not we know their friends, their family, and have mutual business connections. We do this all in an attempt to create meaningful matches as opposed to rapid fire dates where you may be meeting more people but lacking in actual quality. We always keep our network selective.

What happens when I submit the form?

Our Matchmakers become notified of a new submission. We are the only ones who see your contact form.

Is it safe to send you my personal photos?

We do not share your photographs until we receive your written consent and only after seeing a potential match.

Do you post my photos on your website, or login area?

Your photos are never seen by anyone other than our matchmakers. We do not have a login page where you can browse through other member photographs; we specialize in personalized matchmaking.

After I submit my profile, can I view clients in your database?

We do not have a login page where you can browse through other member photographs; we specialize in personalized matchmaking. The only time your profile is seen or shown to a client is after your written consent and after you’ve agreed they would be a potential match for you. This process is much more selective and your Matchmaker will send you a profile one at a time.

Do you work with other matchmakers?

Yes, we connect with all Matchmakers. If you’re a new Matchmaker please feel free to connect with us directly at [email protected]

Since we do partner with most matchmakers in the US, if we see a client who fits your match, we will contact you to let you know we have someone in mind for you. This means, we have not met that client, but will have their matchmaker call you directly with more information.

I know a great girl/guy, how can I refer them to you?

We love referrals! Please feel free to send us an email so that we can contact them directly. We’ll handle it from there on!

I’ve signed up but haven’t heard anything from you, what gives!?

Sometimes deal breakers may be what is holding up your profile. We appreciate your honesty, but not everyone is a match for who we may have in our database at the moment.

How much is your service?

Theres a fee to join our Database to be searchable for our Matchmakers. For information on becoming a paying client who we actively match, email [email protected] to discuss our prices and services we offer.

How do I look at photos in your network?

After one of our matchmakers has met you, we will then show you some good possible matches within our Network.

What is your success rate?

We launched mid 2013; all our clients are extremely happy and we have about an 80% success rate. We strive to attempt to establish a fair amount of personal contact to ensure that everyone’s needs are being met.