Question 1

Where do I login to edit my application?

Accepted Answer

After submitting your application, our team carefully reviews each inquiry. If selected, you’ll receive an email inviting you to complete a full profile in our private database. Because we are highly curated, not everyone is invited to move forward. Selection simply means your profile will be reviewed for potential compatibility - it does not guarantee a date, interview, or ongoing communication. If you’ve received an invitation to continue, you may log in here: Login

Question 2

"Please enter a correct email address and password. Note that both fields may be case-sensitive."

Accepted Answer

Please click “Forgot Password?” to create your password, then return to the login page and sign in with your new credentials. Click here to reset your password. Quick reminder: your email address is case-sensitive.

Question 3

When logging into your account for the first time, you’ll need to set up a password.

Accepted Answer

The first time you log in, you’ll be prompted to create a password. If you received an invitation but haven’t set one up yet, simply click here to reset your password. Just a quick reminder - your email address is case-sensitive when logging in.

Question 4

Reset Password

Accepted Answer

Click here to reset your password.

Question 5

The system displays an error message stating "User with such email address cannot be found"

Accepted Answer

The email address is case-sensitive, meaning you must enter it exactly as you did when creating your account.
For example, if you created your account using JaneSmith@yahoo.com, you must enter it exactly as it was originally written, including the capitalization. Typing janesmith@yahoo.com will not work. Be sure to match the uppercase and lowercase letters precisely as they appear when you created your account. For individuals invited to create a profile: Login

Question 6

My account’s "locked" - can you help?

Accepted Answer

If you are unable to log in, your data was either removed or your account access expired. In compliance with privacy protection laws, we are required to remove any sensitive data that we do not plan on using. Please rest assured that we do not have any records of you in our systems if you have been removed.

Question 7

What is my login name?

Accepted Answer

Your login name is the email address you used to sign up. When you receive the invitation to join the database, simply scroll to the bottom of that email. There, you’ll find the email address associated with your account and a link to log in.

Question 8

Can someone from your service call me?

Accepted Answer

Please send us your detailed question, and we will do everything we can to assist you through email at call@cinqe.com. We understand that sometimes a phone call is the best option. If you are not a current paying client or dating a premium client, the phone call fee will range from $350-$2,000 USD. We have two options available for our free network members: You can wait until you become a match for a premium member. In that case, we’ll call you when a suitable match is found. If you’d like to chat, we can send you a payment link to pay for a call. During the call, we can discuss your dating goals, our matchmaking process, and see if there’s anything we can do to help you.

Question 9

Is it really free to join Cinqe's matchmaking database?

Accepted Answer

Yes.

Question 10

How much does it cost to become a premium paying matchmaking client?

Accepted Answer

Cinqe Matchmaking membership fees range from $25,000 to $350,000 USD.

Question 11

In-person Meeting Fee:

Accepted Answer

In-person meetings are reserved exclusively for our premium members.

Question 12

How do I join your free matchmaking database?

Accepted Answer

www.cinqe.com/join

Question 13

When will I receive a notification if I’m selected to complete a profile?

Accepted Answer

If selected, you may hear from us anytime between a day and several years. There is no guarantee that you will receive an invitation. Read here for a detailed explanation of how our complimentary membership works.

Question 14

Do you offer any free resources or guides for singles who want to learn more about your matchmaking service?

Accepted Answer

Yes, this free PDF is a great place to start.

Question 15

What is the difference between joining your free matchmaking network and being a paying client?

Accepted Answer

A paying client is an individual who has financially engaged our services and for whom we actively seek suitable matches. When you opt to be part of our complimentary network, you become a valuable addition to our database and available for matchmaking with our paying clients.

Question 16

How does it work when I join your free matchmaking network?

Accepted Answer

As a member of our free network, you will only be contacted if we believe you could be a match for one or more of our existing paying clients. We welcome singles anywhere of any age, race, and religion to create a free profile and join our network today. Here’s how the joining process works: Join our free database. If we feel you are a fit for our typical paying clients, we will email or text you to complete an application. This is by invitation only. If you are invited to complete a full profile, this simply allows us to review your information for potential compatibility. It does not guarantee a date, interview, or ongoing communication. If we identify a potential match for you, we may contact you either before or after confirming interest with the other party. In some cases, we confirm a Client’s interest first before reaching out to you. In other cases, we may contact you to explore availability prior to presenting you formally. Our process is fluid and determined by match strategy. By joining our service, you expressly agree that we may share and present your profile to potential matches at our discretion, without obtaining separate approval beforehand. Participation does not guarantee introductions, and we are under no obligation to present or contact you unless a suitable opportunity arises. If you’re a potential match for one of our premium members, we’ll reach out by phone, text, or email to schedule a brief interview. In most cases, you’ll receive a detailed bio and photo of the person we have in mind. Some clients prefer additional privacy, so we may share their information verbally instead of sending a full profile. During our conversation, we’ll learn more about you — your values, lifestyle, and what you’re looking for — and together decide if it feels like a good fit before planning the date. If both parties agree to move forward, we’ll coordinate and arrange the date for you! We select a mutually convenient time and location and send you all the details in advance.  You’ll receive a formal date confirmation with all the details, along with helpful dating tips and our privacy and NDA waiver to review and sign. Go on your date – Text or call us afterwards and let us know how it went! This helps us improve your matches in the future and lets us know what works for you and what doesn’t. That’s the true benefit of personalized matchmaking. Read here for a detailed explanation of how our complimentary membership works.

Question 17

I signed up for your free network but have not heard from anyone.

Accepted Answer

Joining our free database does not guarantee contact. As a boutique firm with a small, dedicated team and a high volume of daily inquiries, we’re unable to personally reach out to every member of our complimentary network. We will connect with you when we identify a genuine alignment with one of our current premium members. That opportunity could arise shortly after you join - or years later. There is no set timeline, as each introduction is entirely dependent on compatibility. We encourage you to review our comprehensive guides, which thoughtfully outline how our process works and what to expect. Read here for a detailed explanation of how our complimentary membership works.

Question 18

What are the average ages of your members?

Accepted Answer

21-89 years old

Question 19

Should I apply?

Accepted Answer

We seek singles who live a healthy lifestyle and who actively desire a quality connection.

Question 20

Do I need to submit professional photos?

Accepted Answer

No.

Question 21

Is this confidential matchmaking?

Accepted Answer

Confidential means your information is never publicly posted, searchable, or distributed outside of our private network. As part of our curated introduction process, your photos and relevant profile details may be shared privately with carefully selected prospective matches. By joining our database, you expressly understand and agree that we may present your photos and application details to potential matches within our network without requesting separate approval from you each time. Participation in our service constitutes your consent to this private sharing. If you have specific privacy concerns, we’re always happy to discuss them with you.  Read here for a detailed explanation of how our complimentary membership works.

Question 22

What happens after I submit the form?

Accepted Answer

Once you submit your application, our team is notified right away. Your headshot and short bio play an important role in our initial review. Invitations into our private database are limited. If selected, you may be invited to complete a full profile in our private database. Not everyone is invited to move forward, and submitting an application does not guarantee further contact.  If you’re invited to complete a profile, it simply allows us to consider you for potential compatibility. It does not guarantee a date, interview, or ongoing communication.  When we identify a possible match, we may contact you before or after confirming interest with the other party. Sometimes we confirm a client’s interest first; other times we check your availability before formally presenting you. Every introduction is handled strategically and thoughtfully.  By joining our service, you understand and agree that we may share and present your profile to potential matches at our discretion, without requesting separate approval each time.  Participation in our network does not guarantee introductions, and we reach out only when a genuine alignment arises.  Read here for a detailed explanation of how our complimentary membership works.

Question 23

Is it safe to send you my personal photos?

Accepted Answer

As part of participating in our matchmaking service, members of our complimentary database understand and agree that their photos may be shared privately with carefully selected potential matches within our network as part of a curated introduction process. We do not publicly post, publish, or list member photos online.  When we identify a possible match, we may contact you either before or after confirming interest with the other person. By joining our service, you understand that we may share selected parts of your profile and photos with potential matches at our discretion, without requesting separate approval from you each time.  Photos are shared only in a private, one-to-one setting for the purpose of evaluating compatibility.  If you ever have specific questions or concerns about how your images are used, we’re always happy to walk you through the process.  Read here for a detailed explanation of how our complimentary membership works.

Question 24

How do I look at photos in your network?

Accepted Answer

We are not an open or searchable database. Members do not have browsing access to profiles. The only way to view a photo and bio of another member is when one of our matchmakers personally presents the introduction to you in a private, one-on-one setting.

Question 25

Do you post my photos on your website or login area?

Accepted Answer

No.

Question 26

After I submit my profile, can I view clients in your database?

Accepted Answer

We are not an open or searchable database. Members do not have browsing access to profiles.  The only way to view a photo and bio of another member is when one of our matchmakers personally presents the introduction to you in a private, one-on-one setting.

Question 27

I live in a city that I do not see mentioned on your website, can I still join your free network?

Accepted Answer

Yes!

Question 28

Is it really free to join your matchmaking networking?

Accepted Answer

Yes. We do not solicit complimentary members. We will contact you only when you are a match for a premium-paying client. We will match you with our premium client at no cost. If you are a free database man, you will pay for the date (drinks or dinner), but there will be no charge for our services.

Question 29

Is my profile and photos privately shared with members you believe may be a match for me?

Accepted Answer

Yes. As part of our matchmaking process, we will privately share your profile and photos with select members we believe could be a strong fit.  We typically do not request approval before each compatibility review. This allows us to assess potential matches efficiently and avoid wasting your time (or ours) on situations that aren’t truly aligned. We only reach out to you directly once we believe there is genuine potential or if we need additional information.  By joining our complimentary database, you agree to this private sharing within our network. Your information is never public or posted online.   For additional details, please review our Terms and Conditions and Privacy Policy on our website.

Question 30

Will I need to provide identification?

Accepted Answer

Yes, we may ask you to provide ID.

Question 31

How does your vetting/screening process work?

Accepted Answer

Once a potential match has been identified, we implement a thoughtful screening process. This may include a general Google search, ID verification, and reviewing publicly available social media profiles.  For members who reside in the United States, we may also conduct a third-party public records search (such as through services like Spokeo) at our discretion. For individuals residing outside the United States, written consent would be required before any formal screening is pursued.  We also ask all members to voluntarily disclose anything that may appear in public records, court filings, or online searches. Transparency helps us maintain a respectful, safe, and aligned community for everyone involved.  What does “vetted” mean? When we say members are vetted, we mean they have completed our application process and have been reviewed by our team through interviews, profile evaluation, and compatibility assessment. Unless explicitly stated in writing, Cinqe does not conduct criminal background checks or independent investigations on Candidates or Clients. Participants are responsible for exercising their own judgment and discretion when meeting any individual introduced through our service.

Question 32

Does Cinqe enforce a zero tolerance policy?

Accepted Answer

Upon joining our service, you will be introduced to our policies, including our Code of Conduct.  We maintain a strict zero-tolerance policy for behavior that is disrespectful, inappropriate, or makes another participant feel unsafe. This includes harassment, insults, unwanted physical contact, or conduct that violates our company standards.  Any violation may result in immediate removal from our service and additional contractual consequences where applicable. If a participant’s behavior compromises the safety or wellbeing of another, we reserve the right to permanently terminate their participation and cease all future introductions.  The safety and dignity of everyone in our network is a non-negotiable priority.

Question 33

Do you perform background checks?

Accepted Answer

Cinqe does not conduct background checks.  As part of our screening process, we may review publicly available information, verify identification, and conduct general online searches. For members residing in the United States, we may, at our discretion, utilize third-party public records search tools. Where required by law, we obtain appropriate consent before conducting any formal screening.  We also expect all members to voluntarily disclose any information that could reasonably impact the safety or wellbeing of others. Transparency is an important part of participating in our private network.  Ultimately, while we take thoughtful steps to screen members, we encourage everyone to exercise their own judgment and discretion when meeting someone new.

Question 34

Is signing a waiver required before going on a date with your clients?

Accepted Answer

Yes. Before participating in an introduction, Candidates are required to review and sign our waiver and participation agreement. This document outlines the voluntary nature of participation, assumption of risk, confidentiality expectations, and our dispute resolution terms. It also confirms that Cinqe does not conduct routine background checks and is not responsible for the actions of any Client. Signing this agreement is required prior to any scheduled introduction.

Question 35

Can you clarify your privacy policy?

Accepted Answer

We operate as a private, curated network - not an open or searchable database. Member profiles and photos are never publicly posted or searchable online by us.  As outlined in our Terms and Privacy Policy, selected profile details and photos may be shared privately with carefully chosen prospective matches as part of our introduction process. This sharing occurs within a controlled, one-to-one setting and is not distributed broadly.  We collect and store personal information solely for the purpose of facilitating introductions and operating our services. If an applicant is not selected or participation ends, data handling is governed by our Privacy Policy, which is always available on our website for review.

Question 36

I prefer to have my matches background checked. Can you facilitate this?

Accepted Answer

We’re happy to have a thoughtful conversation with you about any potential match and answer as many questions as we can before you meet or speak with them. Your comfort matters to us.  If you would like to pursue your own background screening, you’re welcome to do so, and your matchmaker can provide general guidance. However, we cannot guarantee the completeness or accuracy of third-party searches, and we are not responsible for information that may be unavailable or not reflected in public records.  If extensive screening is a requirement for you, we encourage an open conversation with our team before participating, so we can determine whether our process is the right fit.

Question 37

What information from my profile do you share with other members?

Accepted Answer

As part of participating in our service, you agree that we may share information you’ve provided in your application for the purpose of facilitating introductions within our private network.  Typically, we share high-level details such as your name, photos, occupation, education, height, general location, hobbies, lifestyle preferences, relationship goals, and what you are seeking in a match. This may also include values-based information you’ve chosen to share, such as views on religion, politics, health, or family.  By joining our database, you understand and agree that we will share your photos and profile information with potential matches in our private network without requesting separate approval from you each time. Participation in our service constitutes your consent to this sharing for the purpose of facilitating introductions. Your information is never posted publicly and is only shared privately with prospective matches. Your information is shared only for the purpose of facilitating introductions and is never posted publicly. If you ever have specific concerns about certain details, we are happy to discuss them with you. Read here for a detailed explanation of how our complimentary membership works.

Question 38

What does “vetted” mean?

Accepted Answer

When we say members are vetted, we mean they have completed our application process and have been reviewed by our team through interviews, profile evaluation, and compatibility assessment. Unless explicitly stated in writing, Cinqe does not conduct criminal background checks or independent investigations on Candidates or Clients. Participants are responsible for exercising their own judgment and discretion when meeting any individual introduced through our service.

Question 39

What information will I receive about my match?

Accepted Answer

The level of information shared varies depending on each client’s privacy preferences.  Some clients permit us to share photos and written profile details in advance. Others request a higher level of discretion and prefer that we introduce them verbally over a call rather than distributing their photos or full profile.  By participating in our service, you acknowledge that introductions may be structured differently depending on the privacy settings of the individual client. If you are ever uncomfortable proceeding with an introduction based on the information provided, you are under no obligation to move forward.  Our process is designed to respect both privacy and compatibility.

Question 40

I feel apprehensive about going on a date without knowing the individual's full name for my own research. Can you provide this information?

Accepted Answer

We prioritize confidentiality, and as such, we do not disclose full names. If you feel overly nervous, we encourage you to reach out to your matchmaker for guidance. If you prefer to conduct your own background checks on your date, we encourage you to reach out to your matchmaker for guidance.

Question 41

Are members expected to disclose any prior criminal matters, allegations of misconduct, or information that could raise concerns if someone were to Google their name?

Accepted Answer

Yes. We believe honesty and transparency are essential to building meaningful connections. As part of participating in our service, members are expected to voluntarily share any prior criminal convictions, DUIs, restraining orders, claims of sexual harassment, or matters involving violence, or sexual misconduct.  Our community is built on trust. If material information is withheld and later discovered, participation in the service may be discontinued.  While we do not conduct background checks, we maintain a strict zero tolerance policy for behavior that compromises the safety, dignity, or comfort of anyone in our network.

Question 42

For full details on how we handle and share information, please review our Privacy Policy and Terms & Conditions.

Accepted Answer

Privacy Policy: https://cinqe.com/privacy-policy/ Terms & Conditions: https://cinqe.com/terms/

Question 43

What Is the difference between joining our network and being a paying client?

Accepted Answer

Our paying clients receive introductions throughout the duration of their membership term, while members of our free database aren’t guaranteed to hear from us or receive any dating opportunities.

Question 44

How does matchmaking work for a paying client?

Accepted Answer

Our team will actively search to find compatible introduction as a paying client. How it works: We start with a phone screening to see if you qualify to become a client. After you pass the initial screening, we set up a time for you to meet our team. We place you with a matchmaker who best suits you.  At our meeting, we review your past relationships and plans for the future. At this meeting, we will have matches we like to tell you about to ensure we are on the same page. Typically, there is a small fee for this session.  After the contract is signed: We begin sending you matches who are excited to meet you. We work with your schedule to let you know a time to call your match and share the details on the date (location, parking, etc.). We like to set up the first date to make sure your questions are answered and you’re ready. After the date we share crucial feedback. With that information, we can properly present you with your next match. This is the true benefit of matchmaking. We are not a dating service; matchmaking happens when we take the information from those dates and bring you matches who are better suited for you each time.  Want a more detailed look at what it’s like to be a premium client? Read the full overview here.

Question 45

Basic vs. Premium: What sets the basic package apart from the premium package for paying clients?

Accepted Answer

Basic is a simple search. Perfect if you’re not too worried about dealbreakers. 
Premium is for those who want a more personalized matchmaking search, looking to date the top tier of singles.  Want a more detailed look at what it’s like to be a premium client? Read the full overview here.

Question 46

What are Cinqe’s differentiators?

Accepted Answer

Around the clock availability
90% of our clients are business owners and us being available during night hours and weekends is very much needed and appreciated by them.  Experience
We’ve been in this industry since 2011 and make 100s of new connections every week.
Our team belongs to a huge chain of veteran matchmakers as well as relationship therapists and counselors; we have worked with these professionals in the past and they have trained us to answer all the tough questions.  Reach
Our team has a combined reach of over 100k+ people within our network alone! This doesn’t include the thousands of singles in our company database. 
Certified
We take our matchmaking services very seriously and want to ensure that this is understood by potential clients. Not only have we been officially certified, but we have also been trained, observed, and have had our matchmaking abilities put to the test numerous times. We’re happy to say that whether a prospect decides to sign with us or not, he is always impressed with our professionalism.

Question 47

Is high-end matchmaking a good avenue for me?

Accepted Answer

Our service is not for everyone. When you become a paying client of a high-end matchmaker, you must be serious about your dating future and be prepared to trust our certified team. Please find our help guides here. Want a more detailed look at what it’s like to be a premium client? Read the full overview here.

Question 48

When should I hire a matchmaker?

Accepted Answer

When you decide to work with a matchmaker, you should be fully committed to finding compatible introductions. Our advice is to be 100% honest with yourself and ask the following questions:
 Am I completely unsatisfied with online dating? Am I too busy to dedicate time to seek a partner? Am I willing to be open to advice and suggestions regarding my dating history? Am I 100% willing to invest in a certified matchmaking company to find love for me?

Question 49

What do paying clients get with a matchmaking membership?

Accepted Answer

Ongoing introductions and guidance throughout your membership term.  Want a more detailed look at what it’s like to be a premium client? Read the full overview here.

Question 50

How do I begin the process of becoming a client?

Accepted Answer

Email love@cinqe.com

Question 51

How much is your service?

Accepted Answer

The usual range for a matchmaking contract at Cinqe falls between $25,000 USD and $350,000 USD.

Question 52

Do you offer introductions throughout my membership term rather than per-match?

Accepted Answer

At Cinqe, we understand the importance of helping our clients reach their relationship goals. We want them to be able to explore as many introductions as possible without feeling constrained by limited contracts. That’s why we don’t offer contracts with a ‘per match guarantee’; instead, we give clients access to our roster of compatible singles at the same flat rate – allowing them the opportunity to find someone special without the worry of running out of time or chances!

Question 53

What is your success rate?

Accepted Answer

Your success is in your hands. Will you choose to date the matches we recommend? Will you follow our advice wholeheartedly? Will you approach this journey as an ideal client and dater? 
Ultimately, the decisions are yours to make. While we’re here to guide you and offer expert advice, it’s up to you to embrace or decline our suggestions. 
If you go a different direction than our recommendations, the results might not reflect what we’re really capable of. Following our guidance is the best way to see the true value of our expertise.

Question 54

Is feedback from dates truly important?

Accepted Answer

In short, absolutely. We need to know the brutal truth about how your dates went (if you felt comfortable with your date, if there were more than a few awkward silences, what you thought at first sight, your conversation, etc.). Honesty is crucial as it helps us use your feedback to match you with someone more suitable. We will always be equally honest with you and provide relevant details from your match’s feedback as well. We all hate leaving a date thinking it was amazing and then never meet again. Consider your matchmaker your “middle-man” and a trusted confidant with whom you can share authentic thoughts about your dates.

Question 55

Do you offer a ‘per match guarantee’?

Accepted Answer

No. We offer introductions throughout your membership term rather than per-match guarantees.

Question 56

Why don’t you offer a ‘per match guarantee’?

Accepted Answer

At Cinqe, we understand the importance of helping our clients reach their relationship goals. We want them to be able to explore as many introductions as possible without feeling constrained by a contract. That’s why we don’t offer contracts with a ‘per match guarantee’; instead, we give clients ccess to our roster of compatible singles at the same flat rate – allowing them the opportunity to find someone special without the worry of running out of time or chances!

Question 57

Would you consider adjusting your business model to a per-match guarantee specifically for my contract?

Accepted Answer

We are not interested in changing our contracts or business model. Our structure has been intentionally built and refined since 2011, and we stand confidently behind how we operate.

Question 58

Zero tolerance policy and member code of conduct.

Accepted Answer

Upon joining our service, you will be introduced to our policies, including our Code of Conduct.  We maintain a strict zero-tolerance policy for behavior that is disrespectful, inappropriate, or makes another participant feel unsafe. This includes harassment, insults, unwanted physical contact, or conduct that violates our company standards.  Any violation may result in immediate removal from our service and additional contractual consequences where applicable. If a participant’s behavior compromises the safety or wellbeing of another, we reserve the right to permanently terminate their participation and cease all future introductions.  The safety and dignity of everyone in our network is a non-negotiable priority.

Question 59

I prefer to have my matches background checked. Can you facilitate this?

Accepted Answer

We’re happy to have a thoughtful conversation with you about any potential match and answer as many questions as we can before you meet or speak with them. Your comfort matters to us.  If you would like to pursue your own background screening, you’re welcome to do so, and your matchmaker can provide general guidance. However, we cannot guarantee the completeness or accuracy of third-party searches, and we are not responsible for information that may be unavailable or not reflected in public records.  If extensive screening is a requirement for you, we encourage an open conversation with our team before participating, so we can determine whether our process is the right fit.

Question 60

What does “vetted” mean?

Accepted Answer

When we say members are vetted, we mean they have completed our application process and have been reviewed by our team through interviews, profile evaluation, and compatibility assessment. Unless explicitly stated in writing, Cinqe does not conduct criminal background checks or independent investigations on Candidates or Clients. Participants are responsible for exercising their own judgment and discretion when meeting any individual introduced through our service.  Want a more detailed look at what it’s like to be a premium client? Read the full overview here.

Question 61

Will I need to provide identification?

Accepted Answer

Yes, we’ll ask you to provide your ID.

Question 62

Are members expected to disclose past criminal or misconduct history?

Accepted Answer

Yes. We believe honesty and transparency are essential to building meaningful connections. As part of participating in our service, members are expected to voluntarily share any prior criminal convictions, DUIs, restraining orders, claims of sexual harassment, or matters involving violence, or sexual misconduct.  Our community is built on trust. If material information is withheld and later discovered, participation in the service may be discontinued.  While we do not conduct background checks, we maintain a strict zero tolerance policy for behavior that compromises the safety, dignity, or comfort of anyone in our network.

Question 63

Are there any free resources that can be downloaded, providing detailed information on matchmaking for singles who want to learn about your service?

Accepted Answer

Download our free matchmaking guides here.

Question 64

Is a photoshoot cost covered by the membership fee?

Accepted Answer

Memberships do not include the cost of a photoshoot. While our team will take care of coordinating your photographer, please note that the photographer fee is not covered. Photographers usually charge between $250 and $1,200 USD.

Luxury matchmaking FAQs - your questions answered.

Login issues & password help:

Requesting a phone call:

Membership fees:

Joining as a free database member:

Becoming a paid client:

About our company:

Location & office:

Referrals:

Television & casting:

Login issues & password help

Where do I login to edit my application?

Where do I login to edit my application?

"Please enter a correct email address and password. Note that both fields may be case-sensitive."

"Please enter a correct email address and password. Note that both fields may be case-sensitive."

When logging into your account for the first time, you’ll need to set up a password.

When logging into your account for the first time, you’ll need to set up a password.

Reset Password

Reset Password

The system displays an error message stating "User with such email address cannot be found"

The system displays an error message stating "User with such email address cannot be found"

My account’s "locked" - can you help?

My account’s "locked" - can you help?

What is my login name?

What is my login name?

Requesting a phone call

Can someone from your service call me?

Can someone from your service call me?

Membership fees

Is it really free to join Cinqe's matchmaking database?

Is it really free to join Cinqe's matchmaking database?

How much does it cost to become a premium paying matchmaking client?

How much does it cost to become a premium paying matchmaking client?

In-person Meeting Fee:

In-person Meeting Fee:

Joining as a free database member

How do I join your free matchmaking database?

How do I join your free matchmaking database?

When will I receive a notification if I’m selected to complete a profile?

When will I receive a notification if I’m selected to complete a profile?

Do you offer any free resources or guides for singles who want to learn more about your matchmaking service?

Do you offer any free resources or guides for singles who want to learn more about your matchmaking service?

What is the difference between joining your free matchmaking network and being a paying client?

What is the difference between joining your free matchmaking network and being a paying client?

How does it work when I join your free matchmaking network?

How does it work when I join your free matchmaking network?

I signed up for your free network but have not heard from anyone.

I signed up for your free network but have not heard from anyone.

What are the average ages of your members?

What are the average ages of your members?

Should I apply?

Should I apply?

Do I need to submit professional photos?

Do I need to submit professional photos?

Is this confidential matchmaking?

Is this confidential matchmaking?

What happens after I submit the form?

What happens after I submit the form?

Is it safe to send you my personal photos?

Is it safe to send you my personal photos?

How do I look at photos in your network?

How do I look at photos in your network?

Do you post my photos on your website or login area?

Do you post my photos on your website or login area?

After I submit my profile, can I view clients in your database?

After I submit my profile, can I view clients in your database?

I live in a city that I do not see mentioned on your website, can I still join your free network?

I live in a city that I do not see mentioned on your website, can I still join your free network?

Is it really free to join your matchmaking networking?

Is it really free to join your matchmaking networking?

Is my profile and photos privately shared with members you believe may be a match for me?

Is my profile and photos privately shared with members you believe may be a match for me?

Will I need to provide identification?

Will I need to provide identification?

How does your vetting/screening process work?

How does your vetting/screening process work?

Does Cinqe enforce a zero tolerance policy?

Does Cinqe enforce a zero tolerance policy?

Do you perform background checks?

Do you perform background checks?

What does Cinqe do?